The payment options we support are:
No, we don’t offer Cash On Delivery (COD) payment method. You can make payments through various online banking medium available.
In case of payment failure, please retry ensuring:
Kindly drop an email at support@KGNxerox.com or call customer support at (+91) 40 233 149 74 immediately.
The prices indicated on the website are inclusive of VAT.
You will receive an email confirmation from KGNxerox once your order is successfully placed. This mail will have all the details related to your order.
Yes, you can track your order online as well as you can call Customer Care at (+91) 40 233 149 74 or drop us an email at support@KGNxerox.com and we will be happy to help you.
Please call the Customer Support at (+91) 40 233 149 74 and or drop an email at support@KGNxerox.com We will fix it right-away.
Easy! Please log into your account, go to order history and reorder!
No. Please cancel the current order and place a new oder with all the items.
We take ample care that your order reaches you in best of shape, however please get in touch with our Customer Support for details on return of items along with the necessary details.
The shipping charge for the free orders is Rs. 50.
Your order will reach at your doorstep via our partnered courier service providers including Aramex, DTDC, Blue Dart, LITE.
We dispatch orders from Monday to Saturday.
Exact shipping time depends on the availability of certain products and will be communicated during the process of ordering. Depending on the shipping address within India, post ordering, this should take 5-7 days overall to get delivered. In some rare cases, due to delivery address accessibility issues, it may take longer to receive the shipment. Nevertheless, we will keep you updated with any such delays.
No. KGN does not deliver products outside India. You can place an order on our website from anywhere in the world; however please ensure that the delivery address is within India.
We have a variety of paper that we use. For Free and premium cards, we use 300 GSM Matte coated paper. You may also select from several premium paper types available on our website.
Yes. Only free business cards contain a discreet KGN branding on the back of the card. Paid business cards do not contain KGN branding.
No. At this time, we do not support custom logo on the packaging materials. However, you may choose to buy other products like business card holders that can be customized with your or your company's name.